FAQs

What are your shipping options and delivery times?

We offer standard, expedited, and express shipping options. Delivery times vary based on your location and the selected shipping method. Standard shipping typically takes 5-7 business days, while express options may arrive within 2-3 business days.

 

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or through the carrier’s tracking portal.

 

What is your return policy?

We accept returns within 30 days of purchase. Items must be in their original condition with all tags and packaging intact. Please visit our Returns page for detailed instructions on how to initiate a return.

 

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) or PayPal. 

 

How do I cancel or modify my order?

If you need to cancel or make changes to your order, please contact our customer service team as soon as possible. We can only make modifications if the order has not yet been processed or shipped.

 

What is the best time to use CamelGuard? 

CamelGuard is great to have right after giving birth. When holding your baby on your shoulder, CamelGuard absorbs drool and reflux from day 1. The soft, draping material makes a delightful nursing cover. As the baby gets bigger and reflux increases, usually around four months, CamelGuard continues to protect your clothing. It even works into the toddler years to keep caregiver clothing fresh when holding a busy kiddo with sticky fingers or a drippy nose. 

 

Where is CamelGuard made? 

CamelGuard is made in New York City with globally sourced materials that provide soft, breathable, washable, and beautiful products to parents.